FREQUENTLY
ASKED QUESTIONS

WHERE IS THE MENAGERIE?

We are located 5 minutes walk from Botanic Avenue when walking to the Ormeau Road at:

130 University Street

Belfast, BT7 1HH

What time is Last Entry?

We are licensed until 01:00am with last entry at 12:30.

Conditions of entry are determined after club curfew by our door team and all decisions are made in respect of venue management.

An inflated entry fee will occur on nature of event if entering after curfew.

To avoid this – simply get to the party early…

IS there a Dress code?

The Menagerie does not have a specific dress code. As a rule we don’t allow football colours, gym shorts, high-vis glow wear, or any clothing which may cause offence.

Trainers chewed to bits and trousers covered in mud probably won’t be allowed in either.

If you’d like to check if a particular item of clothing is allowed – please email info@menageriebar.com.

What is the minimum age to enter THE Menagerie?

As a Licensed premises we are a strictly aged 18+ venue.

We operate a challenge 25 policy, all those lucky enough to appear under the age of 25 will be asked to provide evidence of their age by a valid photographic ID (UK Driving License, PASS 18+ Card or Passport).

We only accept a valid passport, foreign national ID cards, driving license or home office approved PASS hologram as identification and/or proof of age. 

Management and Staff of the Menagerie reserve the right to refuse entry.

What is the Menagerie's Search Policy?

We do not allow off sales / carry outs  or water bottles on the premises or near the premises – failure to comply with these requests will result in confiscation and a ban from the club for continual offenders – we rely on you buying alcohol from us to survive.

Part of the condition of entry is that you agree to a search on arrival and leaving the venue. It’s part of our licence’s conditions so if you refuse to be searched you will not be allowed to enter the club and if you refuse the exit search we will have to detain you and the police will be called.

Everyone and every bag will be fully searched by our staff as you enter the building.

We may ask you to come for a further search whilst inside the venue, either in response to something that has happened inside the venue or as part of our licensing obligation to randomly search people inside the smoking area. If you refuse one of these searches we have the right to detain you and the Police will be called.

Menagerie operates a zero tolerance drugs policy. Anyone found with illegal drugs will be banned from the venue and reported to the police.

Can I hire the menagerie for a private event / club night?

We are always open to interesting ideas and proposals for events and nights – please email andy@menageriebar.com outlining details to previous nights that you have hosted/ organised are recommended to be forwarded to us, including examples of sounds/ mixes/ recordings and posters or other general material for us to get an idea of your history.. 

This helps us build an idea of what you’re about before we meet with you – whether you’re an experienced promoter or newcomer.

Can I submit a demo or mix CD?

Yes, please do – we fully encourage it…

Please email andy@menageriebar.com a 30 minute long demo mix along with some biographical information about yourself if you would like to play at the club.

Due to the volume of demos we receive, we cannot reply to everyone – however we do listen to every submission.

We will contact you directly if we are interested in booking you, so please include an up to date contact number and email address.

What should I do if I feel unwell while visiting The Menagerie??

Let a member of staff know immediately, they will not judge you and are all trained to offer advice and if necessary will refer you to our first aider.

You will not face a ban if you report to us as unwell, your health and safety is paramount.

Lost something in the club? You aren’t the first!

Lost something in the club? You aren’t the first!

If you lose something at Menagerie, you can contact us to check if your item has been left behind.

Please send the following information to info@menageriebar.com

We aim to get back to all requests within 72 hrs.

Contact number:
Email address:
Date lost (dd/mm/yy):
Item:
Colour:
Size:

Additional comments:

We only hold onto items for 4 weeks. After this time the items will be disposed of.

Someone is making me feel uncomfortable. Who should I speak to?

IF IT’S UNWANTED, IT’S HARASSMENT.
SPEAK UP – IF YOU SEE SOMETHING – SAY SOMETHING.

If you experience any behaviour that makes you feel uncomfortable in the club then please tell us, we have a zero tolerance policy on harassment and our staff are trained to help you in these situations

All our staff are trained to remove any individuals who are harassing other patrons in our club. That includes leering, rude comments, touching and any behaviour that makes you feel uncomfortable. We’re here to help.

Please speak out and notify our staff immediately of any issues you encounter and let us deal with it for you. Your safety and enjoyment comes first.

We hope that by working with you we can do our part in combating any problem you may encounter on your time with us.

Is there a Cloakroom??

Unfortunately, the Menagerie as small as it is does not have a cloakroom – but you might catch lucky for one of the staff to place an item in our staff room.

This is of course at the discretion of the staff on duty and are under no obligation to do so.

 

Do you accept card transactions??

Absolutely – gone are the days that people carry cash – so we have accepted modernity and we are more than happy for you to pay with your card – or your watch – or your phone….

Minimum payment on card transactions apply at a base of £5.00 per spend.

As our parent company is Thornyhill Restaurants Ltd. you will find that all transactions made at the Menagerie will appear as Il Pirata Ltd on your bank statement, if you see this and get the fear that you’re account has been hacked -never fear – you’ll hopefully be able to remember that you’ve been with us!

 

Do You offer student discount?

There is no specific discount for students at the Menagerie. However, our midweek event promoters often offer a reduced priced entry for early bird ticket holders.

This will be clearly communicated through each corresponding Facebook event.

What Drinks offers are available??

We get asked this on a regular basis throughout the night by customers old and new…

DRINKS PROMOS – – VALID UNTIL 23:00

2 x 330ml btls beer – £6.00
Choose from: Heineken / Estrella Damm / Asahi / Sol 

Double Absolute Vodka + Mixer (excludes Red Bull) – £7.50

Double Gordons Gin + Mixer (excludes Red Bull) – £7.50

How do i apply for a job at Menagerie?

We always want to hear from good people that want to be part of the team.

If you are interested in working with us please drop us an email via info@menageriebar.com.

Keep and eye on the website and social media channels for upcoming opportunities.